The Town of Brownsburg Utility Department would like to clarify its policy regarding sewer bill adjustments related to outdoor water usage.

Sewer adjustments are intended to address unexpected water loss caused by verified leaks. Water usage resulting from outdoor spigots being left on does not meet the criteria of a leak. As a result, sewer adjustments for situations involving outdoor spigots being left on at any time of the year will no longer be approved. 

Residents are encouraged to regularly monitor outdoor water use, check spigots and hoses after use, and take preventive steps to avoid excessive water consumption. Water bills and historical usage data are available through the Town’s online utility portal to help residents monitor water consumption. Suspected leaks should be reported to the Water Department at (317) 858-4147 for verification.

These measures help ensure accurate billing and promote responsible water use throughout the community.