Show All Answers

1. How do I contact my BASE Site Manager?

Each program has a full-time BASE Site Manager that is dedicated to providing quality customer service and support on any questions concerning your child's experience, invoicing and accounts.

Program Site	Site Manager	Site Phone	Site Email
BASE Brown	Chloe Fosnight	317-220-7619	BASE_Brown@brownsburgparks.com
BASE Cardinal/Delaware Trail	Jess Camp	317-478-5663	BASE_Cardinal@brownsburgparks.com
BASE Crossroads	Glen Doehring	317-503-3144	BASE_Crossroads@brownsburgparks.com
BASE Eagle	Kiara Caldwell	317-982-0070	BASE_Eagle@brownsburgparks.com
BASE Reagan/Lincoln	Rachel Lefler	317-397-1529	BASE_Reagan@brownsburgparks.com
BASE White Lick	Amanda Donahoe	317-476-4013	BASE_Whitelick@brownsburgparks.com

2. Where do I drop-off or pick up my child?

We offer before and after-school care for every elementary school in Brownsburg Community School Corporation! Just look for our BASE door stickers at each entrance!

Program Site	Entrance Location
BASE Brown	Door 18 (Backside of Brown Elementary; at the top of the ramp)
BASE Cardinal/Delaware Trail	Door J (Backside of Cardinal Elementary through the cafeteria doors)
BASE Crossroads	Door 4 (Backside of Crossroads Elementary)
BASE Eagle	Door 2A/ 2B (Front of Eagle Elementary through the cafeteria doors)
BASE Reagan/Lincoln	Door D (Backside of Lincoln Elementary by the playground)
BASE White Lick	Door 8 (Backside of White Lick Elementary)

When dropping off your child in the morning, please walk your child to the entrance and sign your child in using our program tablet to enter your six-digit on-site security code. 

Please specify which individuals are authorized to pick up your child on our registration portal and keep this current. Have a last-minute change? Communicate this with your BASE Site Manager by texting/calling the program phone. For the safety of each participant, our registration software requires a 6-digit security code or a photo ID from an authorized pick-up to pick up your child each day as well.    

3. How do I request a refund?

If you would like to change or cancel your registration, you are required to submit a Refund Request Form and submit it for approval.

Review our Refund Policy and fill out a refund request form here.

For those who've registered using the flexible "Pick Your Days" option, requests for a schedule change or withdraw can be made from our registration software, Eleyo. Schedule changes or withdraws must be made in advance and can only be made for dates that have not yet been invoiced. Once a date has been invoiced, changes can no longer be made to that date. Weekly invoices for BASE are sent every Wednesday for the following week with payments due on Monday.

4. Is BASE offered when school is on a break?

BASE is not offered during school breaks, however our Out of School Day Camps are! Learn more about registering for Out of School Day Camps (a.k.a. "Non-School Days" in Eleyo) by reading this help article.

Separate registration is required to participate. Register early, these spots fill up fast!

5. Do you offer staff discounts for Brownsburg Community School Corporation staff and Town employees?

Yes! BCSC and Town employees qualify for a discount for BASE & PEAK programming. To qualify, you must provide a copy of your current staff ID as proof of employment using our Employee Discount application form.

Click here to apply.

6. What happens for weather delays and closings?

School 2-hour Delays: BASE will open at 6:30 am and remain open until the start of the school day for no additional charge.

School Cancellations: If Brownsburg Community School Corporation cancels school, BASE & PEAK will also be cancelled. Parents will be notified via email and text. Refunds will be offered as online credit that can be used towards any future Brownsburg Parks youth programs.

7. Do you offer any scholarships or financial aid?

Scholarships and Financial Aid are available to qualified applicants based upon the current Federal Income Eligibility Guidelines each school year. Please submit a completed scholarship application with all the required documents in order for your application to be processed. Incomplete applications will not be considered. Scholarships are only good for one school year. 

Click here to fill out our online application!

8. Where can I access my tax receipts?

You can access your tax receipts from our registration software by logging into your account, selecting "Explore All Programs" and "Your Dashboard". Select your Child Care account and select the Download Tax Information link. If you wish to print a tax statement for an account that is no longer active, select the Inactive Accounts link from the Dashboard. These statements will not be sent in the mail.

Please Note: Some camp programs may not be included on your tax statement, however you can still access all camp receipts via your account at any time.

If you believe there is a discrepancy regarding your statement, please contact your Site Manager and they will be happy to assist you!